WISEflow - Support

Knowledge Base

  1. General 

    1. How do I login?
    2. How do I log out?
    3. What is Urkund?
    4. Which web browsers work best with WISEflow?
    5. Which notifications are sent from WISEflow?
  2. License Administrator 

    1. How do I create users?
    2. Why is my excel sheet not imported correctly?
    3. Is it possible to erase or delete a user from WISEflow?
    4. Where do I find the 14-days lookahead and how do I use this report?
    5. Where do I find general information about my license?
  3. Participant 

    1. General guide for participants in WISEflow exams (VIDEO)
    2. How to convert a paper to PDF
    3. How to convert an Excel document to a PDF on a Mac
    4. How to convert an Excel document to a PDF on a PC
    5. An error about dynamic annotations occurs when trying to upload a paper
  4. Manager 

    1. General guide to WISEflow for managers (VIDEO)
    2. Guidelines for registering final assessments (VIDEO)
    3. Guide for assigning assessors on a flow (VIDEO)
    4. A flow is not correctly synced with SIS
    5. Notifications that are sent out, and how to send an ad-hoc notification
  5. Assessor 

    1. General guide to WISEflow for assessors (VIDEO)
    2. Grading papers using the Grading Tool
    3. Download papers for offline assessment
    4. Assessing submissions
    5. Rubrics assessment
  6. Author 

    1. WISEflow Author introduction (Video)
    2. How to create and use an activity in a flow
    3. How to create a question (Question types)
    4. How to administrate and use the Content Bank (Create or share questions)
    5. Adding an activity to a flow, where you are designated author
  7. Proctor 

    1. How do I find the flows where I am designated Proctor?
    2. How do I get started as a Proctor?
  8. Release Notes 

    1. Version 2.10.0
    2. Version 2.9.0
    3. Version 2.8.0
    4. Version 2.7.0
    5. Version 2.6.0
  9. Operational Status 

    1. (Resolved) 2016-06-28: The Urkund Plagiarism reports are not available at this time
    2. 2016-06-08: Some Urkund reports are currently failed due to Urkund capacity issues
    3. (Resolved) 2016-06-06: Some activities cannot be published by the Author
    4. (Resolved) 2016-05-27: NemID has registered problems with NemLogin
    5. (Resolved) 2016-05-12: FLOWlock servers were unavailable between 13:20-13:30 CET
  10. Known Issues 

    1. 2017-05-01: Installation of the FLOWlock browser on Mac with an older version of FLOWlock
    2. 2016-08-15: The Author module will sometimes fail to delete questions in the question bank
    3. 2016-08-15: The Author module sometimes fails to export and import questions with tags
    4. (Resolved) 2016-06-09: Exports of assessments to SIS-DK fails when Term is May 2016
    5. 2016-06-02: Internet Explorer 11 on Windows 7 downloads and interprets WISEflow CSV-files as HTML-files
  11. All articles 

    1. General guide to WISEflow for assessors (VIDEO)
    2. How do I create users?
    3. How do I login?
    4. Version 1.2.0
    5. General guide to WISEflow for managers (VIDEO)
    156 articles 

Feedback and Knowledge Base