WISEflow - Support

Knowledge Base

  1. General 

    1. How do I login?
    2. How do I log out?
    3. What is Urkund?
    4. Which web browsers work best with WISEflow?
    5. Which notifications are sent from WISEflow?
  2. License Administrator 

    1. How do I create users?
    2. Why is my excel sheet not imported correctly?
    3. Is it possible to erase or delete a user from WISEflow?
    4. Where do I find the 14-days lookahead and how do I use this report?
    5. Where do I find general information about my license?
  3. Participant 

    1. General guide for participants in WISEflow exams (VIDEO)
    2. How do I convert my paper to PDF?
    3. How do I convert my Excel-document to a PDF on a Mac?
    4. How do I convert my Excel-document to a PDF on a PC?
    5. I get an error about dynamic annotations when I try to upload my paper?
  4. Manager 

    1. General guide to WISEflow for managers (VIDEO)
    2. Guidelines for registering final assessments (VIDEO)
    3. Guide for assigning assessors on a flow (VIDEO)
    4. Why is my flow not correctly synced with SIS?
    5. What notifications are sent out, and how do I send an ad-hoc notification?
  5. Assessor 

    1. General guide to WISEflow for assessors (VIDEO)
    2. Grading papers using the Grading Tool
    3. Download papers for offline assessment
    4. Assessing submissions
    5. Rubrics assessment
  6. Author 

    1. WISEflow Author introduction (Video)
    2. How to create and use an activity in a flow
    3. How to create a question (Question types)
    4. How to administrate and use the Content Bank (Create or share questions)
    5. How do i administrate and use the contents of my Content Bank
  7. Proctor 

    1. How do I find the flows where I am designated Proctor?
    2. How do I get started as a Proctor?
  8. Release Notes 

    1. Version 2.10.0
    2. Version 2.9.0
    3. Version 2.8.0
    4. Version 2.7.0
    5. Version 2.6.0
  9. Operational Status 

    1. (Resolved) 2016-06-28: The Urkund Plagiarism reports are not available at this time
    2. 2016-06-08: Some Urkund reports are currently failed due to Urkund capacity issues
    3. (Resolved) 2016-06-06: Some activities cannot be published by the Author
    4. (Resolved) 2016-05-27: NemID has registered problems with NemLogin
    5. (Resolved) 2016-05-12: FLOWlock servers were unavailable between 13:20-13:30 CET
  10. Known Issues 

    1. 2016-08-15: The Author module will sometimes fail to delete questions in the question bank
    2. 2016-08-15: The Author module sometimes fails to export and import questions with tags
    3. (Resolved) 2016-06-09: Exports of assessments to SIS-DK fails when Term is May 2016
    4. 2016-06-02: Internet Explorer 11 on Windows 7 downloads and interprets WISEflow CSV-files as HTML-files
    5. (Resolved) 2016-05-27: WAYF prompts users with an error message on log-out
  11. All articles 

    1. General guide to WISEflow for assessors (VIDEO)
    2. How do I create users?
    3. How do I login?
    4. Version 1.2.0
    5. General guide to WISEflow for managers (VIDEO)
    159 articles 

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